Call Quality
House rules, not legalese.
Every call routed on Position Calls may be reviewed and audited. These standards apply to every publisher and every sub-affiliate. Read them once. We enforce them the same way we publish them.
POS 01
Never accepted
Immediate rejection or suspension.
- Fraudulent or manufactured calls
- Coached callers
- AI-generated or synthetic voice traffic
- Callers with no service intent
- Deliberate wrong-number or misrouted traffic
- Equipment-only or parts-only inquiries
- Affiliates representing themselves as the contractor
- Untrained sub-affiliates running without disclosure
- Incentivized calls
- Misrepresentative creatives
- Non-consented contact data
POS 02
Enforcement
What happens when a rule breaks.
01 · WARNING
First minor offense
One documented warning. Manager walks through the disposition data with you and outlines the fix.
02 · PAUSED
Repeat or moderate offense
Account is paused. Payouts continue on clean historical events. Reinstatement requires corrective action.
03 · SUSPENDED
Serious violation
Account is suspended immediately without warning. Paused accounts are ineligible to reapply for at least 30 days.
POS 03
Accepted traffic
What you can and cannot run.
Generally accepted
- · SEO and owned content
- · Paid search within brand rules
- · Native and display
- · Opt-in email
- · Paid social
- · Owned media properties
Requires campaign approval
- · SMS
- · Push
- · Brand bidding
- · Sub-affiliate traffic
Never accepted
See the "Never accepted" list above. No exceptions, regardless of vertical or publisher tier.